Frequently Asked Questions

Got questions about our mobile auto repair service in Orange County and LA? We've answered the most common ones below.

How does paintless dent removal work?

Paintless dent removal (PDR) is a specialized technique that removes small to medium dents without repainting. Our technicians use specialized tools to carefully massage the dent from the inside or back of the panel, gradually restoring it to its original shape. This preserves your car's factory finish, which protects its resale value.

PDR works best on dents without paint damage, like hail damage or minor creases. If the paint is cracked or the dent is too deep, we'll recommend traditional repair with repainting instead.

How much does a repair cost?

Repair costs depend on the type and severity of damage:

  • Bumper Repair: $50–$150 per area
  • Paint Repair: $150–$300 per area
  • Scratch Repair: $50–$300 depending on depth
  • Paintless Dent Removal: Starts below $100 per dent

The best way to know the exact cost is to request a free estimate. Text or email photos of the damage, and we'll provide an accurate cost estimate, turnaround forecast, and repair probability—all at no cost.

How long does a repair take?

Most repairs are completed in hours, not days. Since we come to your home or office, you don't need a rental car or have to arrange transportation. Your vehicle is ready to use immediately after we finish.

Turnaround time depends on the type and complexity of damage. During your free estimate, we'll give you a realistic forecast for your specific repair.

Do I need to file an insurance claim?

Not necessarily. Most insurance deductibles are $500–$1,500. If you file a claim for minor cosmetic damage, your rates may increase for years, and you could even be dropped from coverage.

Here's the smart choice: About one-third of our customers pay out-of-pocket for minor repairs because our pricing is so affordable. For example, a bumper repair might cost $50–$150, which is far less than your deductible. You avoid the rate increase and keep your insurance record clean.

Get a free estimate and compare it to your deductible. Then make an informed decision about whether to file a claim or pay directly.

What areas do you serve?

We dispatch technicians throughout Orange County and the greater Los Angeles area. Major cities and neighborhoods we serve include:

Irvine, Newport Beach, Laguna Niguel, Huntington Beach, Costa Mesa, Los Angeles, Long Beach, Pasadena, Torrance, Downey, and surrounding areas.

If your city isn't listed, contact us—we may still be able to serve you.

How do I get a free estimate?

Getting a free estimate is easy:

  1. Take photos of the damaged area(s)
  2. Text or email the photos to us with a brief description of the damage
  3. Receive your estimate within 24 hours, including cost, turnaround forecast, and repair probability

Email: Send us your photos

Or call: (888) 990-3295, (714) 613-1638, or (562) 207-7087

Can you repair my specific damage?

We specialize in mobile cosmetic auto repairs—bumpers, paint, scratches, and dents. In most cases, the answer is yes. However, some damage may require traditional body-shop-level work beyond our mobile service scope.

The best way to know is to request a free estimate. Our expert technicians will assess your damage and recommend the best solution. If we can't handle it, we'll be honest about that and explain your options.

Are you licensed and insured?

Yes. AutoFixOnSite is fully licensed and insured, complying with all California Bureau of Automotive Repair regulations and requirements. You can trust that your vehicle is in expert, legitimate hands.

What if I'm not satisfied?

Your satisfaction is our priority. We've been serving Orange County customers since 1991, and our reputation is built on quality workmanship and customer care.

If you have concerns about your repair, contact us immediately. We'll work with you to address any issues and ensure you're happy with the result.

Still have questions?

We're here to help. Reach out anytime for a free estimate or to discuss your repair needs.